A Passion For Quality
When you travel on a Riviera Travel holiday, you can be assured that all aspects of it will have been worked on with passion, to obtain the best quality result for you their customer. Riviera personally select every single element of their holidays – from hotels and suppliers, to local guides and visits – so they’re exactly right for their clientele, with absolutely no compromise. All of the tours are managed by their own tour managers, who have been meticulously trained by them. Plus you’ll have 24 hour, UK-based emergency telephone help if required, for complete peace of mind.
Riviera have always worked hard not only just to meet, but to exceed the expectations of their discerning clients – over the years they have listened extremely carefully and duly changed and evolved their holidays accordingly. So when you travel, you can rest assured they have done all the hard work for you. Their ‘escorted tours’ mean just that as they are with you all the way to your chosen destination and back!
Outstanding Tour Managers
Regular clients constantly tell Riviera that their staff are truly outstanding. Selected for their extensive knowledge, being multilingual with a naturally caring disposition, and having outstanding organisational ability plus exceptional people skills, they are then thoroughly trained by Riviera to meet their customers needs exactly. All their holidays are managed by a Tour manager, many of whom have been with the company for over a decade! Caring, professional and reliable in the event of any problem, your Tour manager has been described by many past customers as like being with a trusted friend who clearly loves the destinations. To them it’s a passion, not just a job so you will learn far more from Riviera staff than you would from many guidebooks – and their enthusiasm and intimate knowledge brings your holiday to life.
Our Price Promise – No Hidden Costs or Surcharge
Riviera holidays offer outstanding value for money! Their fully inclusive comprehensive itineraries include the ‘must see’ sights and experiences, plus a whole lot more. Unlike other companies which sell some of these as costly ‘optionals’, Riviera pricing is transparent and clear with no hidden extras and includes essentials like taxes and “fuel” supplements. They have never levied a surcharge – even when currency, fuel and more recently tax movements were excessive. Their ‘no surcharge’ guarantee means that whatever happens after booking, the price will not increase.
Recommended by Which?
Riviera Travel have also been recommended by Which? in its June 2014 publication! This most respected not-for-profit consumer organisation voted Riviera Travel in the top three Holiday Companies in the UK, improving on their 2013 score of the top eight, awarding them their coveted ‘Recommended Provider’ status.
This is one of Britain’s most prestigious awards which is voted for by the travelling public alone, indicating superb service and quality consistency. They beat nationally recognised companies in these incredibly respected Awards and of course were deeply honoured and humbled to be recognised in this way.